• 01924 278009
  • Call for advice - Lines open 9am - 5.30pm (Mon - Fri)

Help

About Cherrywood AV
You can learn more about Cherrywood AV and the products and services we provide on our 'About Us' page. If you would like to check our Terms and Conditions click here, or for our Privacy policy click here.
Ordering
For information on how to place and order, online or using a purchase order, and to find out how you can pay for your order, please visit our 'How to Order' page.
Price Matching
If you have found a product cheaper elsewhere please contact us and we will do our best to match or beat the price. The details of our Price Promise are available here.
Delivery
Please visit our 'Delivery' page to learn more about our delivery charges, cut-off time, the couriers we use and other information relating to the delivery of your order.
Returns
In the event that you need to return an item for a refund or require a replacement please visit our 'Returns' page for information on our return policy and how to request a return number.
My Account
There is no obligation to register an account on our website to place an order, however if you choose to do so, you will have access to the 'My Account' section. You can access 'My Account' by clicking on the link at the top right of every page.
In this section you can edit your contact information, address book, newsletter subscription, etc. You can also view and check the status of past orders.
Contact Us

The easiest way to contact us is by email at info@cherrywood-av.co.uk or using our online contact form here. However if you prefer to talk to one of our agents by phone, you can call us on 01924 278009. Our lines are open Monday to Friday 9am - 5.30pm (except Bank Holidays).

You can also contact us by post at:

Cherrywood AV
Springfield Mills Business Centre
Spa Street
Ossett
West Yorkshire
WF5 0HW

If after contacting us you are unsatisfied with the way we have dealt with your query, you have the right to refer a complaint to the Online Dispute Resolution service available at http://ec.europa.eu/consumers/odr/