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Delivery

Standard delivery is made by courier within 3 working days in mainland UK.

If you need your order faster, you can choose our Express delivery service for delivery the next working day. Or if you are happy to wait a little longer, choose our FREE Saver delivery service (available on orders over £200 ex VAT) which takes up to 5 working days.

We also offer timed delivery services such as Next Day Pre 9am/10am/12pm, Saturday AM delivery, Same Day delivery and International delivery.

Delivery prices

 

Delivery Option
Saver delivery (up to 5 working days)
Standard delivery (up to 3 working days)
Express delivery (next working day)
Timed delivery (next day Pre 9am/10am/12pm)
Saturday AM delivery
Same day delivery
International delivery
Price (ex VAT)
FREE
£9.00
£15.00
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Prices are per order for delivery in mainland UK only. Please call us to enquire about delivery to Northern Ireland and the Channel Islands.

Delivery information

Can you deliver to a different address than the billing address?

Unfortunately for security reasons we will only deliver to the card's billing address.

Do I need to be present at the time of delivery?

The courier will require a signature on delivery so you need to ensure someone is present at the delivery address to sign for the parcel.

Do I need to inspect the parcel on delivery?

Yes! You must inspect the parcel for any visible sign of damage. Damaged parcels must be signed for as damaged on the delivery slip. You must also report the damage to our Customer Services department immediately. Failure to do so may invalidate any claim for damage.

When is the order cut-off time for Next day delivery?

Orders placed before 3pm on a week day will be treated on the same day. Orders placed after 3pm will be processed the following working* day. Orders placed over the week-end will be processed the following working day*.

So an order placed on Tuesday before 3pm with Express delivery will be delivered on the following Wednesday. An order placed on a Tuesday after 3pm with Express delivery will be processed on the Wednesday and delivered on the following Thursday. An order placed on a Saturday or Sunday will be processed on the following Monday and delivered on Tuesday.

Orders placed on a Bank Holiday will be processed on the following working day.

* Working days are Monday to Friday except Bank Holidays

The couriers we use

Depending on the delivery service selected and the type of items you have purchased we will use one of the following couriers: UPS, TNT, DHL, Tuffnells, DX, ParcelForce, DPD, or Yodel.

Additional information

  • Although delivery times quoted are generally accurate, they are not guaranteed unless otherwise stated. We cannot be held responsible for delays caused by circumstances outside of our control.
  • All orders are subject to payment approval.
  • In the unlikely event that there is a delay and we cannot deliver your order within the time frame quoted above, we will contact you prior to shipping for your approval.